Account Support Support | BlackBull Markets Trade with an award-winning broker Mon, 03 Mar 2025 22:32:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://blackbull.com/wp-content/uploads/2023/08/favicon-150x150.png Account Support Support | BlackBull Markets 32 32 Documents required to open a Company or Trust Account (FSA) https://blackbull.com/en/support/documents-required-to-open-a-company-or-trust-account-fsa/ Thu, 19 Sep 2024 00:17:48 +0000 https://blackbull.com/?post_type=docs&p=109430 https://www.youtube.com/watch?v=HetMGS2-UUw To open a corporate or trust account, you’ll need to provide specific documentation.   After submitting your application, please send the required documents to support@blackbull.com.    Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account). […]

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To open a corporate or trust account, you’ll need to provide specific documentation.

 

After submitting your application, please send the required documents to support@blackbull.com

 

Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account).

 

 

COMPANY ACCOUNTS 

 

The following documents must be supplied:  

 

  • The filled-out and signed copy of the BlackBull – Corporate Application Form; AND 
  • Certificate of Incorporation or equivalent; AND 
  • Certificate of Directors and secretary or equivalent; AND 
  • Certificate of Shareholders or equivalent; AND 
  • Certificate of Registered Office; AND 
  • Each Director and each Shareholder with over 25% ownership will also be required to send in a valid Proof of Identification and a Proof of Address. 

 

 

TRUST ACCOUNTS

 

The following documents must be supplied: 

 

  • The filled-out and signed copy of the BlackBull – Trust Application Form; AND 
  • Copy of the full Trust Deed and any material variations to the Trust Deed AND 
  • The Source of Wealth for the Trust and a document verifying the origin of the assets of the Trust AND 
  • The name, dates of birth, and residential address of all Beneficiaries AND 
  • Each Trustee and any other individual that has effective control over the Trust, specific Trust property, with the power to amend the Trust Deed or remove or appoint Trustees AND
  • Name, Principal address or registered office, and Relationship to the trust of persons who are authorized to act on behalf of the trust in relation to its dealings with BlackBull Markets.
  •  

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Documents required to open a Company or Trust Account (FMA) https://blackbull.com/en/support/documents-required-to-open-a-company-or-trust-account-fma/ Thu, 19 Sep 2024 00:20:13 +0000 https://blackbull.com/?post_type=docs&p=109424 https://www.youtube.com/watch?v=HetMGS2-UUw To open a corporate or trust account, you’ll need to provide specific documentation.   After submitting your application, please send the required documents to support@blackbull.com.    Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account). […]

The post Documents required to open a Company or Trust Account (FMA) appeared first on BlackBull Markets.

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To open a corporate or trust account, you’ll need to provide specific documentation.

 

After submitting your application, please send the required documents to support@blackbull.com

 

Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account).

 

 

COMPANY ACCOUNTS 

 

The following documents must be supplied:

 

  • Certificate of Incorporation AND
  • Register of Shareholders AND
  • Register of Directors AND
  • Company Extract.

 

 

TRUST ACCOUNTS

 

The following documents must be supplied: 

 

  • A full copy of the Trust Deed (and all amendments) AND
  • The names and dates of births of all Beneficiaries AND 
  • The Source of Wealth for the Trust and a document verifying the origin of the assets of the Trust AND 
  • Each Trustee and any other individual that has effective control over the Trust, specific Trust property, with the power to amend the Trust Deed or remove or appoint Trustees AND
  • The necessary corporate documents when a company is a trustee. 
  •  

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How to reset your login password? https://blackbull.com/en/support/how-do-you-retrieve-a-forgotten-password/ Wed, 23 Aug 2023 20:35:29 +0000 https://staging.blackbull.com/support/how-do-you-retrieve-a-forgotten-password/ Step 1.   From the log in page, click Forgot password? Step 2.   Enter your email address and then click ‘RESET PASSWORD’.  Step 3.   Check your email inbox for a password reset link and follow the instructions to set a new password. 

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Step 1.

 

From the log in page, click Forgot password?

Step 2.

 

Enter your email address and then click ‘RESET PASSWORD’. 

Step 3.

 

Check your email inbox for a password reset link and follow the instructions to set a new password. 

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How to create a new trading account? https://blackbull.com/en/support/how-do-you-create-a-new-demo-and-live-account/ Wed, 23 Aug 2023 20:35:29 +0000 https://staging.blackbull.com/support/how-do-you-create-a-new-demo-and-live-account/ Step 1.    Visit the Trading Accounts tab and choose either Live or Demo subtab. Step 2.    Click CREATE AN ACCOUNT.   Please note: You may be restricted from creating a live trading account before your application is approved. Step 3.    Choose a Platform Type and select your other account conditions. Step 4.    […]

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Step 1. 

 

Visit the Trading Accounts tab and choose either Live or Demo subtab.

Step 2. 

 

Click CREATE AN ACCOUNT.

 

Please note: You may be restricted from creating a live trading account before your application is approved.

Step 3. 

 

Choose a Platform Type and select your other account conditions.

Step 4. 

 

Type a password into each input box to set a password for your new account, and then click Submit.

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How to set a trading account password? https://blackbull.com/en/support/how-to-set-a-trading-account-password/ Wed, 23 Aug 2023 17:03:46 +0000 https://staging.blackbull.com/?post_type=docs&p=9432 When you create a new MT4 and MT5 trading account, you will be prompted to set a password. To reset your MT4 or MT5 trading account password, click Password Reset on the account card.

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When you create a new MT4 and MT5 trading account, you will be prompted to set a password.

To reset your MT4 or MT5 trading account password, click Password Reset on the account card.

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How to deposit and withdraw funds? https://blackbull.com/en/support/how-can-i-deposit-and-withdraw/ Wed, 23 Aug 2023 19:37:28 +0000 https://staging.blackbull.com/?post_type=docs&p=9562 How to deposit and withdraw funds Fund and withdraw from your account hassle-free and with full transparency. Deposit Methods Withdrawal Methods Logo Method Processing Time Minimum Deposit Maximum Amount Supported Currencies Availability Fees Visa Instant on approval $50 $50,000 * Multi-currencies Global $0 Mastercard Instant on approval $50 $50,000 * Multi-currencies Global $0 Bank Transfer […]

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How to deposit and withdraw funds

Fund and withdraw from your account hassle-free and with full transparency.

MethodProcessing TimeMinimum DepositMaximum AmountSupported CurrenciesAvailabilityFees
VisaInstant on approval$50$50,000 *Multi-currenciesGlobal$0
MastercardInstant on approval$50$50,000 *Multi-currenciesGlobal$0
Google PayInstant on approval$50$50,000 *Multi-currenciesGlobal$0
Apple PayInstant on approval$50$50,000 *Multi-currenciesGlobal$0
Bank Transfer1-3 business days$1N/AMulti-currenciesGlobal$0
CryptoInstant on approval$25, depending on the network$50,000BTC, ETH, USDT, USDC, XRP, LTC, LINK, BCH, XLMUnited Arab Emirates, Australia, Brasil, Canada, China, Europe, Indonesia, India, México, Malaysia, Qatar, South America, Thailand, Vietnam$0
Airtmup to 24 hrs$1$10,000Multi-currenciesGlobal$0
NetellerInstant on approval$50$50,000Multi-currenciesGlobal$0
SkrillInstant on approval$50$50,000Multi-currenciesGlobal$0
HexoPayInstant on approval$40N/ACADCanada$0
AMEX1 - 2 business days$10$10,000Multi-currenciesAustralia$0
SEPAInstant on approval$1N/AEUR,GBPEurope$0
PoliInstant on approval$35$50,000NZDNew Zealand$0
PaymentAsiaInstant on approval$45N/ATHBThailand$0
Local Bank Transfer30 to 90 mins$50N/AINRIndia$0
Help2PayInstant to 48 hours$1N/AEUR, USDIndonesia, Malaysia, Thailand, Vietnam$0
FXPayInstant to 48 hours$1N/AEUR, USDIndonesia, Malaysia, Thailand, Vietnam$0
FasaPayInstant to 48 hours$1N/AUSDIndonesia$0
China Union payInstant on approvalCNY3500CNY3500Multi-currenciesChina$0
BoletoInstant to 48 hours$10N/ABRLBrasil$0
BeetellerInstant to 48 hours$10N/ABRLBrasil$0

Some exceptions may apply upon availability*

How to deposit funds into your account?

To deposit funds into your account, visit the ‘My Wallet’ tab found on the left-hand side of the Secure Client Area. Here, you will be presented with a 4-step process to deposit funds.

The 4-step process to deposit funds to your account.

Step 1

Select The Wallet

Select the account you want to depsout funds and click 'ADD FUNDS'

Step 2

Select The Method

Select the payment method by which you want to make the deposit.

Step 3

Specify The Amount

Specify the amount you want to deposit and click 'NEXT'.

Step 4

Confirm The Deposit

Check the payment details and click 'CONFIRM'

MethodProcessing TimeMinimum WithdrawalMaximum AmountSupported CurrenciesAvailabilityFees
VisaInstant on approval$10Initially deposited amountMulti-currenciesGlobal$5
MastercardInstant on approval$10Initially deposited amountMulti-currenciesGlobal$5
Google PayInstant on approval$10Initially deposited amountMulti-currenciesGlobal$5
Apple PayInstant on approval$10Initially deposited amountMulti-currenciesGlobal$5
Bank Transfer1-3 business days$10N/AMulti-currenciesGlobal$5
Crypto1-2 business days$25, depending on the networkN/ABTC, ETH, USDT, USDC, XRP, LTC, LINK, BCH, XLMUnited Arab Emirates, Australia, Brasil, Canada, China, Europe, Indonesia, India, México, Malaysia, Qatar, South America, Thailand, Vietnam$5
Airtm1 business day$10$10,000Multi-currenciesGlobal$5 base currency
NetellerInstant on approval$50N/AMulti-currenciesGlobal$5
SkrillInstant on approval$50$50,000Multi-currenciesGlobal$5
HexoPayInstant on approval$40N/ACADCanada$5
AMEXInstant on approval$10N/AMulti-currenciesAustralia$5
SEPAInstant on approval$10N/AEUR,GBPEurope$5
PoliInstant on approval$35N/ANZDNew Zealand$5
PaymentAsiaInstant on approval$45N/ATHBThailand$5
Help2PayInstant to 48 hours$10N/AEUR, USDIndonesia, Malaysia, Thailand, Vietnam$5
FXPayInstant to 48 hours$10N/AEUR, USDIndonesia, Malaysia, Thailand, Vietnam$5
FasaPayInstant to 48 hours$10N/AUSDIndonesia$5
China Union pay24 hours$100N/AMulti-currenciesChina$5
BoletoInstant to 48 hours$10N/ABRLBrasil$5
BeetellerInstant to 48 hours$10N/ABRLBrasil$5

Some exceptions may apply*

How to withdraw funds from your account?

To withdraw funds from your account, visit the ‘My Wallet’ tab found on the left-hand side of the Secure Client Area. You will be presented with a 4-step process to request a withdrawal.

Note: You will have to transfer funds from your trading account back to your wallet before you can request the withdrawal.

The 4-step process to request a withdrawal from your account.

Step 1

Select The Wallet

Select the wallet from which you want to make a withdrawal.

Step 2

Select The Method

Select the method by which you want to make a withdrawal.

Step 3

Specify The Amount

Specify the amount you want to withdraw and click 'NEXT'.

Step 4

Confirm Your Request

Confirm your request, and the status of your request will change to pending.

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How to become a Partner, Affiliate, or IB? https://blackbull.com/en/support/how-do-i-apply-to-become-a-partner-affiliate-or-an-ib/ Wed, 23 Aug 2023 20:35:29 +0000 https://staging.blackbull.com/support/how-do-i-apply-to-become-a-partner-affiliate-or-an-ib/ To become a Partner, Affiliate, or an Introducing Broker (IB)with BlackBull Markets, visit the Partners tab.  Select APPLY/Begin Application to begin the process. After doing so, you will be taken to the Applications tab.  Find the PARTNER tab at the top of the page to display the partner’s application form.  As you will have filled […]

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To become a Partner, Affiliate, or an Introducing Broker (IB)with BlackBull Markets, visit the Partners tab. 

Select APPLY/Begin Application to begin the process. After doing so, you will be taken to the Applications tab. 


Find the PARTNER tab at the top of the page to display the partner’s application form. 


As you will have filled in your personal details in the past, you will not have to resubmit these details. 

Rather, all we require is that you fill in the requested PARTNER DETIALS and agree to the terms and conditions. 


Click NEXT once you are ready to submit your application.


Our team will then review your application and get back to you within 24 hours.

 

After your application has been approved, you will be notified via email. 


When you revisit the Partners tab, you will be presented with the partner types for which you are approved to apply. 


Select Begin Application on the partner type in which you are interested. 

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How to set up an Investor Account? https://blackbull.com/en/support/how-do-i-set-up-an-investor-account/ Thu, 12 Oct 2023 01:01:19 +0000 https://blackbull.com/?post_type=docs&p=76517 Log in to the portal from https://secure.blackbull.com. Click “Open Investor Account” under “Lead & Follow” section. You will see a list of Money Manager Accounts. Enter the MAM’s username in the search box if you want to apply for an investor account connecting with a specific MAM account. Click on “Invest with this MAM”. Create the […]

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  1. Log in to the portal from https://secure.blackbull.com.
  2. Click “Open Investor Account” under “Lead & Follow” section.
  3. You will see a list of Money Manager Accounts.
  4. Enter the MAM’s username in the search box if you want to apply for an investor account connecting with a specific MAM account.
  5. Click on “Invest with this MAM”.
  6. Create the MT4 password for the investor account and submit the investor account application after you agree to the terms and conditions.
  7. Your investor account application will be processed within 12 hours.
  8. You will receive an email with the investor account login credentials once your investor account is approved. You can log in to the portal to fund your investor account or transfer the funds from your trading account.

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