Support Archive | BlackBull Markets Trade with an award-winning broker Mon, 03 Mar 2025 22:32:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://blackbull.com/wp-content/uploads/2023/08/favicon-150x150.png Support Archive | BlackBull Markets 32 32 Leverage https://blackbull.com/en/support/leverage/ Sun, 02 Feb 2025 22:14:38 +0000 https://blackbull.com/?post_type=docs&p=116953 Leverage in trading allows you to control a larger position in the market with a relatively small amount of capital. It is expressed as a ratio, such as 1:100, meaning you can control $100,000 worth of a position with just $1,000 in margin. While leverage can amplify potential profits, it also increases risk, as losses […]

The post Leverage appeared first on BlackBull Markets.

]]>

Leverage in trading allows you to control a larger position in the market with a relatively small amount of capital. It is expressed as a ratio, such as 1:100, meaning you can control $100,000 worth of a position with just $1,000 in margin. While leverage can amplify potential profits, it also increases risk, as losses are also magnified.

How Tiered Leverage Works

 

Tiered leverage applies different leverage levels depending on the size of a trader’s position. As trade volume increases, leverage is reduced to manage risk more effectively.

For example, consider the following tiered leverage structure we offer for Bitcoin (BTCUSD):

 

  • 0–25 lots: 1:100 leverage
  • 25–50 lots: 1:50 leverage
  • 50+ lots: 1:20 leverage

 

If a trader opens a 30-lot position, the leverage is applied in tiers:

 

  • The first 25 lots are leveraged at 1:100.
  • The remaining 5 lots are leveraged at 1:50.

 

If the trader opens a 60-lot position:

 

  • The first 25 lots are leveraged at 1:100.
  • The next 25 lots are at 1:50.
  • The final 10 lots are at 1:20.

The post Leverage appeared first on BlackBull Markets.

]]> How to use Depth of Market on MetaTrader 5 (MT5)? https://blackbull.com/en/support/how-to-use-depth-of-market-on-metatrader-5-mt5/ Fri, 13 Dec 2024 03:11:34 +0000 https://blackbull.com/?post_type=docs&p=113688 The Depth of Market (DOM) shows the best bid and ask prices for a financial instrument. To open the DOM, right-click in the Market Watch, select “Depth of Market,” or press Alt + B. Two types of operations can be performed in the DOM:   Market Orders: Buy or sell at the current market price […]

The post How to use Depth of Market on MetaTrader 5 (MT5)? appeared first on BlackBull Markets.

]]>

The Depth of Market (DOM) shows the best bid and ask prices for a financial instrument.

To open the DOM, right-click in the Market Watch, select “Depth of Market,” or press Alt + B.

Two types of operations can be performed in the DOM:

 

  • Market Orders: Buy or sell at the current market price via the order function at the bottom.
  • Pending orders: Place pending orders to buy or sell at a specified price from the DOM table. 

The new pending order is displayed in the Toolbox’s Trade tab. As soon as there is a market participant ready to buy or sell the financial instrument at the specified price, the order will be filled and will turn into an open position. 

How to place a pending order:

 

Pending orders are placed using the red and blue arrow buttons Set Buy Limit/Buy Stop or Set Sell Limit/Sell Stop next to the desired price:

 

  • To place a Buy Limit order, click Set Buy Limit in the Bid price area.
  • To place a Buy Stop order, click Set Buy Stop in the Ask price area.
  • To place a Sell Limit order, click Set Sell Limit in the Ask price area.
  • To place a Sell Stop order, click Set Sell Stop in the Bid price area.

To delete an order from the depth of market, hover the mouse cursor over Set Sell Limit/Sell Stop (or Set Buy Limit/Buy Stop) to the right and click Shift. The button will change its view to Delete level. Click the button to delete the order. Or visit the Trade tab and close the pending order from there.

The post How to use Depth of Market on MetaTrader 5 (MT5)? appeared first on BlackBull Markets.

]]> TradingView Promotion https://blackbull.com/en/support/tradingview-promotion/ Thu, 21 Nov 2024 21:44:33 +0000 https://blackbull.com/?post_type=docs&p=112321 BlackBull Markets is offering free TradingView Essential, Plus, or Premium Accounts to eligible clients. The cost of the account will be reimbursed directly into your live trading account once you meet the conditions. How to Qualify 1. Open a Live Account with BlackBull Markets. 2. Trade the Required Volume: TradingView Account Required Volume Essential Account […]

The post TradingView Promotion appeared first on BlackBull Markets.

]]>

BlackBull Markets is offering free TradingView Essential, Plus, or Premium Accounts to eligible clients.

The cost of the account will be reimbursed directly into your live trading account once you meet the conditions.

How to Qualify

1. Open a Live Account with BlackBull Markets.

2. Trade the Required Volume:

TradingView Account
Required Volume
Essential Account
Trade at least 1 FX or Metal lot per month
Plus Account
Trade at least 5 FX or Metal lots per month
Premium Account
Trade at least 10 FX or Metal lots per month

3. Email support@blackbull.com mentioning the offer once you meet the criteria.

Offer Details

Only trades in FX CFDs and Metal CFDs are eligible for this offer. To qualify, trades must remain open for a minimum of 10 minutes, and hedged positions, where opposing trades are placed, do not count toward the trading requirement.

Participants must engage with the offer in good faith. Any abuse, fraudulent activity, or breach of the terms and conditions will result in disqualification from the offer. BlackBull Markets reserves the right to take action against any such behavior.

Reimbursement Process

  • BlackBull Markets will reimburse the TradingView subscription cost to your trading account after verifying your eligibility.
  • Reimbursements are processed monthly.

Frequently Asked Questions

1. What happens if I don’t trade the required volume?

If you don’t meet the minimum trading requirement for your chosen TradingView account level, the cost will not be reimbursed.

2. Can I combine this offer with other promotions?

No, this offer cannot be used in conjunction with any other BlackBull Markets promotions.

3. Which trades count toward the requirement?

Only FX CFDs and Metal CFDs placed on BlackBull platforms that remain open for at least 10 minutes count as eligible trades.

Full T&C’s

The post TradingView Promotion appeared first on BlackBull Markets.

]]> What is the Share Investing Portal? https://blackbull.com/en/support/what-is-the-share-investing-portal/ Thu, 14 Nov 2024 22:16:37 +0000 https://blackbull.com/?post_type=docs&p=111823 The BlackBull Share Investing Portal is a desktop browser platform for trading, account management, and portfolio analysis. From a single dashboard, clients can view account balances, portfolio performance, and real-time market updates. The portal includes over 100 indicators and 70 drawing tools for technical analysis. By clicking the Trade button, users can open a trade […]

The post What is the Share Investing Portal? appeared first on BlackBull Markets.

]]>

The BlackBull Share Investing Portal is a desktop browser platform for trading, account management, and portfolio analysis.

From a single dashboard, clients can view account balances, portfolio performance, and real-time market updates.

The portal includes over 100 indicators and 70 drawing tools for technical analysis. By clicking the Trade button, users can open a trade ticket, preview, and place orders, as well as search symbols, select security types, and configure orders. Expanding any position displays comprehensive product information on the quote details page.

Please note, you will require a Share Investment account to login into BlackBull Invest. Visit How do I apply for a Share Investment account if you require support. 

The post What is the Share Investing Portal? appeared first on BlackBull Markets.

]]> What is BlackBull Invest?  https://blackbull.com/en/support/what-is-blackbull-invest/ Thu, 14 Nov 2024 22:10:32 +0000 https://blackbull.com/?post_type=docs&p=111824 BlackBull Invest is our mobile app for share investing, offering access to over 90 stock markets worldwide, including NYSE, NASDAQ, LSE, and HKSE, as well as options trading on more than 30 global market centers. BlackBull Invest also provides a variety of research tools, including analyst ratings and live news feeds. Find BlackBull Invest in […]

The post What is BlackBull Invest?  appeared first on BlackBull Markets.

]]>

BlackBull Invest is our mobile app for share investing, offering access to over 90 stock markets worldwide, including NYSE, NASDAQ, LSE, and HKSE, as well as options trading on more than 30 global market centers.

BlackBull Invest also provides a variety of research tools, including analyst ratings and live news feeds.

Find BlackBull Invest in the Android Google Play or Apple App Store. 

[Android] [iOS]

Please note, you will require a Share Investment account to login into BlackBull Invest. Visit How do I apply for a Share Investment account if you require support. 

The post What is BlackBull Invest?  appeared first on BlackBull Markets.

]]> Transition to BlackBull Markets from Rockfort  https://blackbull.com/en/support/transition-to-blackbull-markets-from-rockfort/ Thu, 17 Oct 2024 02:33:29 +0000 https://blackbull.com/?post_type=docs&p=110593 We are excited to welcome you to BlackBull Markets as part of your transition from Rockfort Markets. On this page, you will find essential information about the transition process, including steps to complete your onboarding and answers to frequently asked questions.  If you need any assistance, do not hesitate to contact our friendly support team […]

The post Transition to BlackBull Markets from Rockfort  appeared first on BlackBull Markets.

]]>

We are excited to welcome you to BlackBull Markets as part of your transition from Rockfort Markets. On this page, you will find essential information about the transition process, including steps to complete your onboarding and answers to frequently asked questions. 

If you need any assistance, do not hesitate to contact our friendly support team at support@blackbull.com or call us on +64 9 558 5142. Our team is also available via live chat on our website 24/6. 

For any historical account queries, please email accounts@rockfortmarkets.com. 

Who are we? 

Founded in 2014, BlackBull Markets is a New Zealand, Auckland based broker, fully licensed and regulated by the FMA. We have proudly served tens of thousands of traders across more than 180 countries, offering access to over 26,000 tradable instruments. Our commitment to continuous improvement ensures that we meet the evolving needs of traders and remain a trusted leader in the financial markets. 

What happens now? 

To complete your transition to BlackBull Markets, please follow these steps: 

 

Visit this link to start the application process and fill out the form: https://blackbull.com/en/share-investing/ 

 

• Provide a Proof of Identity (Driver’s License or Passport). 

 

• Provide a Proof of Address (Bank Statement or Utility Bill issued within the last 12 months, showing your name and residential address).

 

• Complete a Facial Verification. If you have trouble completing a facial check online, please contact our team at support@blackbull.com.  

 

• Send Your IBKR Account Number: Email your current IBKR account number (starting with U) to support@blackbull.com.   

 

• Receive New Credentials: We will provide you with new login credentials, a new account number, and instructions to download the platform (with the same interface you currently use).  

 

• Access Your Account: Once the transfer is complete from your old account number to your new one, you will be able to access and manage your positions as normal. 

Frequently Asked Questions

Will I have to be re-onboarded by BlackBull Markets? 

Yes, BlackBull Markets is required to conduct its own customer onboarding due diligence. 

Will I keep my IBKR UID number? 

No, your IBKR customer UID number will not remain the same. You will be issued a new “U” account number under BlackBull Markets. 

Will my trading platform change after transferring to BlackBull Markets? 

You will need to redownload the platform specific to BlackBull Markets (same platform but rebranded). All relevant information, including download links, will be provided in an email once your BlackBull Markets Share account has been approved.

Will my portfolio or holdings change during the transition? 

No, your portfolio and holdings will remain the same. The transition only involves a change in the service provider. 

Will there be any additional fees during the transfer process? 

No additional fees will be charged for the transfer. Standard brokerage fees under BlackBull Market’s terms will apply afterward. Please note that we do not charge any management or holding fees.

How long will the transition process take? 

The transition typically takes a few business days, but the exact timing depends on the completion of all necessary due diligence and documentation. We will keep you informed with updates and notify you once the transfer is complete.

I do not want to switch; can I continue with my Rockfort Markets account? 

Unfortunately, Rockfort Markets Limited, (trading as RockGlobal), has had its derivatives issuer license revoked by the regulator. As a result, BlackBull Markets will now serve as your provider. Rest assured, your access to markets through Interactive Brokers (IBKR) will remain unaffected. 

The post Transition to BlackBull Markets from Rockfort  appeared first on BlackBull Markets.

]]> Early Access Android App Testing https://blackbull.com/en/support/early-access-android-app-testing/ Mon, 07 Oct 2024 01:44:58 +0000 https://blackbull.com/?post_type=docs&p=110182 Step 1. Click the Play Store link in the email invitation. Step 2. You’ll see the BlackBull SCA (Early Access) app. Tap Install. Step 3. After the BlackBull SCA app is downloaded, log in using the same credentials you use for the Secure Client Area in web browser.

The post Early Access Android App Testing appeared first on BlackBull Markets.

]]>

Step 1.

Click the Play Store link in the email invitation.

Step 2.

You’ll see the BlackBull SCA (Early Access) app. Tap Install.

Step 3.

After the BlackBull SCA app is downloaded, log in using the same credentials you use for the Secure Client Area in web browser.

The post Early Access Android App Testing appeared first on BlackBull Markets.

]]> Early Access iPhone App Testing https://blackbull.com/en/support/early-access-iphone-app-testing/ Mon, 07 Oct 2024 01:44:25 +0000 https://blackbull.com/?post_type=docs&p=110174 Step 1. Click the App Store link in the email invitation. Or visit the App Store and search for TestFlight. Step 2. Once installed, open TestFlight, and you’ll see the BlackBull SCA app. Tap Install. Step 3. After the BlackBull SCA app is downloaded, log in using the same credentials you use for the Secure Client Area […]

The post Early Access iPhone App Testing appeared first on BlackBull Markets.

]]>

Step 1.

Click the App Store link in the email invitation. Or visit the App Store and search for TestFlight.

Step 2.

Once installed, open TestFlight, and you’ll see the BlackBull SCA app. Tap Install.

Step 3.

After the BlackBull SCA app is downloaded, log in using the same credentials you use for the Secure Client Area in web browser.

The post Early Access iPhone App Testing appeared first on BlackBull Markets.

]]> Documents required to open a Company or Trust Account (FMA) https://blackbull.com/en/support/documents-required-to-open-a-company-or-trust-account-fma/ Thu, 19 Sep 2024 00:20:13 +0000 https://blackbull.com/?post_type=docs&p=109424 https://www.youtube.com/watch?v=HetMGS2-UUw To open a corporate or trust account, you’ll need to provide specific documentation.   After submitting your application, please send the required documents to support@blackbull.com.    Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account). […]

The post Documents required to open a Company or Trust Account (FMA) appeared first on BlackBull Markets.

]]>

To open a corporate or trust account, you’ll need to provide specific documentation.

 

After submitting your application, please send the required documents to support@blackbull.com. 

 

Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account).

 

 

COMPANY ACCOUNTS 

 

The following documents must be supplied:

 

  • Certificate of Incorporation AND
  • Register of Shareholders AND
  • Register of Directors AND
  • Company Extract.

 

 

TRUST ACCOUNTS

 

The following documents must be supplied: 

 

  • A full copy of the Trust Deed (and all amendments) AND
  • The names and dates of births of all Beneficiaries AND 
  • The Source of Wealth for the Trust and a document verifying the origin of the assets of the Trust AND 
  • Each Trustee and any other individual that has effective control over the Trust, specific Trust property, with the power to amend the Trust Deed or remove or appoint Trustees AND
  • The necessary corporate documents when a company is a trustee. 
  •  

The post Documents required to open a Company or Trust Account (FMA) appeared first on BlackBull Markets.

]]> Documents required to open a Company or Trust Account (FSA) https://blackbull.com/en/support/documents-required-to-open-a-company-or-trust-account-fsa/ Thu, 19 Sep 2024 00:17:48 +0000 https://blackbull.com/?post_type=docs&p=109430 https://www.youtube.com/watch?v=HetMGS2-UUw To open a corporate or trust account, you’ll need to provide specific documentation.   After submitting your application, please send the required documents to support@blackbull.com.    Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account). […]

The post Documents required to open a Company or Trust Account (FSA) appeared first on BlackBull Markets.

]]>

To open a corporate or trust account, you’ll need to provide specific documentation.

 

After submitting your application, please send the required documents to support@blackbull.com. 

 

Bear in mind, the account opener must be a director, shareholder, or have authority to act on behalf of the company or trust (e.g., operate the bank account).

 

 

COMPANY ACCOUNTS 

 

The following documents must be supplied:  

 

  • The filled-out and signed copy of the BlackBull – Corporate Application Form; AND 
  • Certificate of Incorporation or equivalent; AND 
  • Certificate of Directors and secretary or equivalent; AND 
  • Certificate of Shareholders or equivalent; AND 
  • Certificate of Registered Office; AND 
  • Each Director and each Shareholder with over 25% ownership will also be required to send in a valid Proof of Identification and a Proof of Address. 

 

 

TRUST ACCOUNTS

 

The following documents must be supplied: 

 

  • The filled-out and signed copy of the BlackBull – Trust Application Form; AND 
  • Copy of the full Trust Deed and any material variations to the Trust Deed AND 
  • The Source of Wealth for the Trust and a document verifying the origin of the assets of the Trust AND 
  • The name, dates of birth, and residential address of all Beneficiaries AND 
  • Each Trustee and any other individual that has effective control over the Trust, specific Trust property, with the power to amend the Trust Deed or remove or appoint Trustees AND
  • Name, Principal address or registered office, and Relationship to the trust of persons who are authorized to act on behalf of the trust in relation to its dealings with BlackBull Markets.
  •  

The post Documents required to open a Company or Trust Account (FSA) appeared first on BlackBull Markets.

]]>